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    Frequently Asked Questions

    Home FAQ
    What is E Homes?

    E Homes has been serving Pakistanis with quality and genuine items for over a decade now. Whatever you want, we have it. To ensure you get the best with the least of hassle, we launched our grocery delivery service.

    How do I see special offers?

    You can click on our Promotions tab to see all of our latest special offers. In your 'Favourites' section you can also see some special offers we think you may be interested in.

    How do I book a delivery slot?

    View and book your delivery slot at any time, by clicking 'Choose a delivery slot'. You can also choose a slot after you've finished choosing your items, before you've clicked 'checkout'. You'll be shown the available delivery slots — select one to book your date and time. The slot is held for two hours so you have time to complete your order.

    How do I check out?

    When you've finished shopping, select the 'Check out' button in the basket area. Confirm your delivery address details, choose your preferred delivery time, review your items under 'View full basket', then select 'Proceed to payment'. Fill in your payment details (Cash on Delivery available) and confirm your order.

    Do you deliver to my location?

    We deliver in select localities across Sahiwal.

    What cities and locations do you operate in?

    E Homes currently operates in Sahiwal only. The delivery service is operational in all areas of Sahiwal including:

    • Sahiwal city areas, Farid Town, Pak Avenue, Scheme No. 2 and 3
    • Officers Colony, Jahaaz Ground, Fateh Shehr
    • Kot Khadim Ali Shah, Shaadman Town, Shadab Town
    • All housing schemes on Madhali Rd, Pakpattan Chowk and surrounding areas
    • Villages: 82/6R, 86/6R, 89/6R, 93/6R, 94/6R, 95/6R
    Do you charge any amount or taxes over and above the rates shown?

    No, we do not charge anything over and above the rates shown.

    What is the minimum order value?

    The minimum order value is PKR 999.

    How can I make changes to my order before and after confirmation?

    You can edit your products in the cart before checkout. If you've already placed your order, you can cancel and reorder as long as it hasn't been confirmed or dispatched yet.

    What if I have a complaint regarding my order?

    Complaints, feedback, and queries are always welcome. Email us at info@ehomes.pk or call us at +92 326 6679797 (09:00am–09:00pm). Our customer care team is always happy to help.

    How is my order confirmed?

    Once you've checked out, you'll receive a confirmation email detailing all products, quantities, and guide prices in your order. Our customer service team can also provide a full delivery note.

    How do I get a receipt?

    When your order is delivered, you'll be given a detailed receipt by the delivery driver.

    How can I pay?

    E Homes lets you pay after products are delivered to your doorstep, by cash or card — we accept all major card types.

    What payment methods are supported?

    We support a wide range of options including credit/debit cards and JazzCash mobile account, alongside Cash on Delivery.

    How do I return a product?

    E Homes follows an open-box policy. You can return any product at the time of delivery if you're not satisfied with it — the delivery person will take it back and you won't be charged.

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    Dress
    10 Reviews

    Wide Cotton Tunic Dress In Stock

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